FAQs
WHERE DO YOU DELIVER?
We currently deliver to the Continental U.S. including Alaska and Hawaii.
WILL I RECEIVE TRACKING INFORMATION?
Once your order has shipped, an email will be automatically generated and sent to your email address. Be sure to check your spam folder.
WHEN WILL MY PACKAGE SHIP?
Packages typically ship within 48 hrs of purchase. Please note that there may be a 1-day delay during weekends and holidays.
WHEN WILL MY PACKAGE ARRIVE?
Depending on your location, it can take between 2-5 business days after your package has shipped. Please allow an additional day for AK and HI.
WHO FULFILLS YOUR ORDERS?
Our main courier is USPS. However, in certain cases we may choose another source at our own discretion.
WHAT ARE PRE-ORDERS?
Pre-orders are items that have not been made available, but can be purchased in advance. Any clothing listed under this category may never be part of our physical inventory. With that in mind, you may want to purchase the item before it is discontinued.
WHEN WILL I RECEIVE MY PRE-ORDERED CLOTHING?
Pre-orders are not stocked by Hypnique Boutique so the process of receiving the clothing from our manufacturer may take up to 7 business days. Once we ship the package to the customer we will charge the credit card.
WHAT'S YOUR RETURN | REFUND | SHIPPING POLICY?
Please refer to the pages below:
REFUSED OR UNDELIVERABLE PACKAGES
Please provide an accurate, working address for us to ship your merchandise to. Double check your apartment number, floor number, or any other information that is necessary to ensure that the carrier can successfully deliver your package. Refused or undeliverable packages are subject to any and all return shipping costs as well as a 20% restocking fee.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard, Discover, American Express, Apple Pay and Paypal Express checkout.
